Repeat after me: “Hughes.net sucks monkeys”
I told them it was a database problem at their end. I even told them how it happened and how to fix it. But I was talking to “Romeo” in India, and the customer knowing what they are talking about wasn’t in any of his protocol scripts.
And it takes three weeks to get a tech out here because the nearest one for Hughes is like 300 miles away. And I’ll have to pay for the house call.
In nine months my service agreement expires – and then these weasels are history.